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FAQs | Quick Answers to Common Questions |
Datatronics, established in 1971, is a global leader in magnetics technologies offering world class manufacturing, total quality management, responsive service and superior value. Our design, service and manufacturing facilities are located worldwide to support our customers. |
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![]() A. Yes, this information and the date of compliance are on our web site. ![]() A. No, we are not planning to move out of China. We are offsetting cost increases by mechanizing and automating our production. ![]() A. Yes, we can barcode packages. Please provide your requirements and barcode specifications. ![]() A. We carry inventory in California for up to 12 months. ![]() A. No, we are not considered a small business/minority or woman owned. ![]() A. We will work with you on the engineering costs based on the potential value of the product quantity to be ordered. ![]() A. Depending on the product, the quantity and cost, we can provide no-cost samples. ![]() A. We encourage customers to use our technical support request forms on our web site, which we closely monitor for opportunities to resolve issues. ![]() A. This is highly dependent on the materials required for the end product. Most of our products are custom designs. Lead time can run from 4 to 16 weeks. ![]() A. Yes, we carry a large inventory of raw materials. We are happy to work out a stocking agreement on any custom or non-standard materials ![]() A. We carry inventory in California for 12 months. ![]() A. Yes, we are ISO 9001 certified. Please see our ISO certificates on our web site. ![]() A. Our manufacturing facilities are located in Menifee and Perris, California, as well as in Hong Kong and Shunde, China. ![]() A. Our parts are packaged for shipment at the point of manufacture to meet the end-customers’ specifications. We may put them in larger containers, but the final, individual packages will arrive to the customer as requested. |
![]() A. Yes, we will. ![]() A. Freight time by boat from China is usually four to five weeks. ![]() A. Yes, we have been professionally gapping cores for many years. ![]() A. This is dependent on the potting materials used. Some materials may require a buffer prior to potting. ![]() Yes, all materials are in a restricted access area. In order for an item to be issued, proper documentation is required. ![]() A. We have an excellent machine shop with highly-experienced machinists. ![]() A. Yes, all tooling is tightly controlled. ![]() A. Yes, both are in a quality controlled, limited-access area. ![]() A. No, we do not accept credit cards. ![]() A. Yes, we are fully qualified to MIL STD 981. ![]() A. We have complete environmental, screening and testing capabilities. Please review our short form catalog and our Military capabilities bordure on our web site. ![]() A. Thermal shock can change the parameters, but this is something that we can design around. Thermal shock testing is our most frequently used prescreening test methodology. ![]() A. We have complete automatic testing capability as well as manual test equipment. ![]() A. Our facilities are completely climate controlled in all critical assembly areas. ![]() A. About 15 to 20 percent of our workforce is involved with quality control. ![]() A. We normally have production yields of around 97 to 98 percent. For anything less, we do a complete analysis to identify how the parts are failing and how the design can be improved. Our goal is to have 99 to 100 percent yields. |
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